#TeamTranslator Privacy Policy

We value our users’ privacy, and we are fully committed to protecting your personal information and only using and storing it in accordance with this Privacy Policy.

This Privacy Policy governs the use and storage of your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.team-translator.com.

Changes to this Privacy Policy

This Privacy Policy was last updated on 29 June 2024. We reserve the right to modify this Privacy Policy at any time, so please ensure you review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what personal information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Our contact details

TeamTranslator CIC
Office 9317, 182-184 High Street North, London, England, E6 2JA

www.team-translator.com

hello@team-translator.com

What personal information do we collect?

We currently collect and process the following personal information:

  • your name and surname

  • your postal address

  • your email address

  • your phone number

  • your business names

  • any other personal information found within the personal documents you send

  • information collected through this website, such as your browser, device, country, duration of browsing sessions, etc., using cookies.

How do we collect your personal information?

Most of the personal information we process is provided to us directly by you. We collect personal information and process personal information when you:

  • contact us about our services.

  • use or view our website via your browser’s cookies.

  • join our Slack group.

How do we use your personal information?

We use the information that you have provided to:

  • identify you when you contact us.

  • provide you with the services you have requested.

  • provide answers to your queries.

  • update you regarding the status of your membership.

  • improve this website and your user experience.

How do we store your personal information?

Your information is securely stored on:

  • a password-protected laptop

  • a password-protected Google account

  • password-protected Slack accounts

  • email

How is your personal information destroyed?

We do not print any documents containing your personal information because we are passionate about adopting sustainable practices and remote-first working. We periodically delete any personal information after our collaboration.

How long will we keep your personal information?

Personal information is kept for as long as it is reasonably required for legal purposes.

Third parties

We will neither share nor sell your personal information to any third parties for marketing purposes.

We will share your personal information with third parties in the following cases:

  • when needed to deliver the information you requested from us.

  • when required by law.

What are your personal information protection rights?

We want to ensure you are fully aware of all your rights regarding your personal information. Every site user is entitled to the following:

  • the right to be informed

  • the right to access

  • the right to rectification

  • the right to erasure

  • the right to restrict processing

  • the right to personal information portability

  • the right to object

  • rights concerning automated decision-making and profiling

If you would like to exercise any of these rights, please contact #TeamTranslator at hello@team-translator.com.

How can a site user withdraw their consent?

If you no longer want us to process your personal information, please contact #TeamTranslator at hello@team-translator.com.

Hosting

This website is hosted by Squarespace. You can read Squarespace’s Privacy Policy here.

Our group is hosted by Slack. You can read Slack’s Privacy Policy here.

Cookies

This website uses cookies. Cookies are small files downloaded onto your computer when you access certain websites. The purpose of cookies is to explore what kind of experience you have when visiting this website. For more detailed information on the use of these cookies, see Squarespace’s Cookie Policy.

Third-party cookies

On some pages of our website, the other entities (for example, social networks) may also use their own anonymous cookies designed so that the programmes or applications they developed suit your needs. 

It is important to note that we cannot access third-party cookies, nor can other third-party organisations access the personal information in the cookies we use on our website.

You can opt out of cookies. Visit your browser’s settings, usually found under the Privacy tab, to find out how you can do that.

Privacy Policies of other websites

This website contains links to other websites. This Privacy Policy applies only to this website, so please read their Privacy Policy before clicking on a link to another website. When you leave this website by clicking those links, please note that we have no control over the other websites, their content, their Privacy Policies, or how they might use your personal information. You click on links to other websites at your own risk.

How to contact us

If you have any questions about our Privacy Policy, the personal information we hold on you, or you would like to exercise one of your personal information protection rights, please do not hesitate to contact #TeamTranslator at hello@team-translator.com.

This Privacy Policy was written with the help of Nicole Fenwick and last updated on 29 June 2024.